Before switching to green, energy-efficient lighting started to gain traction, selecting a light bulbs was fairly simple. If you were not getting enough light from your 40-watt or 60-watt bulb, the solution was simple, just go up to a higher-wattage bulb. Voila more light. It was really that simple!
Many consumers today incorrectly assume that all LED lights and bulbs are exactly the same. Most are entirely focused on the style or wattage of the product, while overlooking the major role color temperature provides. Unlike previous incandescent bulbs and fixtures, LED versions offer a wide range of color temperatures. Selecting the correct color temperature will determine the mood of a living space, or even affect the productivity of a work space.
In today's real estate market, selling a home can sometimes prove to be quite difficult. Did you know by choosing to upgrade lighting fixtures to help sell your house actually does work? Aside from adding a new paint job, freshening up your landscaping or upgrading your bathrooms or kitchens, up-to-date lighting fixtures are extremely important to home buyers.
When shopping for LED lights and bulbs you will frequently see three key specifications mentioned, Lumens, Kelvins and Watts. So, it is very common for shoppers to become confused about the differences between these terms.
All business owners realize it's important to have the right lighting installed. While making sure the right fixtures is an important factor, the matter of lighting automation also plays a major role.
Just like food products have a "Nutrition Facts" label, you may have noticed light bulbs and fixtures now have a Lighting Facts label. The goal, is to provide consumers with a better understanding of what they are buying in an attempt to make shopping for lighting easier in an age of incandescent, CFL and LED lighting options.
All orders qualify for free shipping within the United States. For international shipping, costs are calculated at the time of purchase and determined by product weight and quantity.
Orders are normally picked up and shipped within 1 - 3 business days; however some items on our site are built to order which will have longer lead times. If you have a question about lead times on certain products, feel free to contact our customer service department and we will do our best to accommodate your needs.
With our website having various different vendors, your order may ship from different locations around the United States thus resulting in multiple shipments if different brands are ordered.
Returns
Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase and RMA number. Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable):
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@starsandstripeslighting.com and send your item to: 10317 McKalla Place Austin Texas US 78758.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Return Shipping
To return your product, you should mail your product to: 10317 McKalla Place Austin Texas US 78758
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.
Drop Us A Line
We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.
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