Start here: For the fastest commercial routing, use Request a Project Quote. For the complete intake → documentation → shipping visibility → closeout workflow, see Commercial Project Support.
- Submittals: Submittals
- Layouts & IES: Photometrics
- Closeout package: Closeout Documentation
Call: (800) 357-6860 Email: support@starsandstripeslighting.com
Quick answer: Shipping method, lead time, and tracking visibility vary by product type and carrier (parcel vs. freight/LTL). For commercial receiving requirements, delivery appointments, inspection steps, and documentation, use Shipping Reliability & Fulfillment.
If you’re working against a site schedule, include your ship-to requirements and target date in your quote request: Request a Project Quote.
Quick answer: Returns and restocking are evaluated based on condition, packaging, and manufacturer requirements. Start here for eligibility, restocking expectations, and documentation steps: Returns & Restocking.
Important: Do not ship items back without an approved return request and routing instructions.
Quick answer: Warranty routing depends on product line and the documentation available (order/PO reference, photos, and configuration details). Use Warranty Claims to submit the required information so we can route your claim correctly.
If you’re submitting project closeout records (submittals, IES, warranty docs), see Closeout Documentation.
Quick answer: For common questions about quoting, documentation, shipping visibility, returns, and warranty routing, use our Frequently Asked Questions page.
For a full commercial workflow overview, start here: Commercial Project Support.
Spec-reviewed for commercial installs
Brandon Waldrop
Lead Commercial Lighting Specialist • Spec Verification + Project Documentation
SLG’s 45W parking garage canopy light is reviewed for low-mount visual comfort (5,500 lumens tuned for glare control), environmental sealing (IP65 / sealed enclosure), and controls-ready 0–10V performance with thermal/driver discipline so low-clearance canopies and garage bays stay uniform without harsh hotspots, debris intrusion failures, or dimming-zone inconsistencies.
Spec review focus:
Verified for low-mount application intent at 5,500 lumens / 45W so closer-to-eye mounting heights can maintain usable visibility without excessive brightness that produces driver glare and discomfort; verified for sealed enclosure protection to reduce failures from dust, debris, and moisture exposure common in garages and covered exterior areas; verified for IP65 protection posture for damp/wet environments so wash-down, spray, and humidity don’t shorten fixture life; verified for driver/thermal management intent so output and color stay stable over long run times rather than drifting, dimming prematurely, or accelerating component wear; verified for 0–10V controls readiness so dimming behaves predictably without flicker, dropout, or uneven response across fixtures in the same zone; verified for 120–277V compatibility for standard commercial electrical systems.
Verified configuration:
For low-mount canopies, lock the zone’s “as-built” settings: mounting height, spacing, and baseline dim level. If sensors are used, keep the idle level and ramp timing consistent—one fixture set higher will read as a persistent “hot patch” when the zone is idle.
Team-backed support: Quotes, photometrics, submittals, shipping visibility, and closeout documentation are supported through Commercial Project Support . Call 800-357-6860.
Commercial Canopy & Outdoor Engineering Resources
