Commercial Privacy & Project Data Standards

Commercial Privacy & Project Data Standards

Last updated: January 2026

Quick answer: Stars and Stripes Lighting collects and uses limited personal and project-related information to quote, document, fulfill, and support commercial lighting projects (including quote intake, shipping visibility, closeout documentation, and warranty routing). We do not sell personal information. We limit access, retain data only as long as needed for business/legal purposes, and provide rights requests through support@starsandstripeslighting.com.

Project data standards at a glance showing five controls: minimum necessary collection, purpose limitation for quote fulfillment and support only, access control with limited roles and vetted vendors, retention and audit trail for commercial record needs, and rights requests handled through support@starsandstripeslighting.com.
Project data standards summary for commercial quoting, fulfillment, support, and rights requests.

Scope and definitions

This policy describes how Stars and Stripes Lighting (“we,” “us,” “our”) collects, uses, and discloses information when you visit or use starsandstripeslighting.com (the “Site”) or otherwise interact with us (collectively, the “Services”).

For purposes of this policy, “you” means a visitor, customer, project stakeholder, or other individual whose information we process in connection with commercial quoting, fulfillment, documentation, support, or warranty routing.

Commercial context: Our Services are structured for commercial procurement and project support. Some information collected is operational (e.g., ship-to receiving constraints, submittal requirements) rather than consumer-oriented preferences.

Changes to this policy

We may update this policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the updated policy and revise the “Last updated” date.

What information we collect

The information we collect depends on how you interact with us. “Personal information” refers to information that identifies, relates to, describes, or can reasonably be associated with you.

Information you provide directly

  • Contact details: name, company, email, phone number, billing/shipping address.
  • Order and account information: order references, purchase history, account credentials (if you create an account).
  • Project information (commercial): ship-to details, receiving constraints, requested documentation (submittals, IES files), and other information you provide to support a project.
  • Customer support information: information you include when contacting support or submitting a service request.

Information collected automatically (cookies / usage data)

We may collect information about how you access and use the Services (“Usage Data”) using cookies and similar technologies. Usage Data may include device information, browser type, IP address, and interaction data (e.g., pages viewed, links clicked).

Information from third parties

  • Shopify: provides the e-commerce platform supporting our Site.
  • Payment processors: process payments and may collect billing and payment details.
  • Service providers: analytics, fraud prevention, customer support systems, shipping/fulfillment tools, and related vendors that support operations.

How we use information

We use information to operate and improve the Services, execute commercial orders, and support project workflows.

  • Provide products and services: quoting, order processing, shipping coordination, returns routing, warranty routing, and customer support.
  • Project support (commercial): documentation coordination (e.g., submittals), communication about shipment status when available, and closeout documentation support when applicable.
  • Communications: send transactional notices related to orders, project requests, or account activity.
  • Security and fraud prevention: detect and respond to suspicious or malicious activity.
  • Improve and optimize: analytics and site performance evaluation.
  • Marketing (where applicable): provide marketing communications and advertising consistent with your preferences and applicable law. You can opt out as described below.

How we disclose information

We may disclose information to third parties for legitimate business purposes and as needed to deliver the Services.

  • Service providers: vendors that support IT, payment processing, analytics, customer support, cloud storage, and shipping/fulfillment operations.
  • Shopify: to operate our store and related services.
  • Business transfers: in connection with a merger, acquisition, reorganization, or similar transaction, consistent with applicable law.
  • Legal and compliance: to comply with legal obligations, respond to lawful requests, enforce policies, and protect rights and safety.

Sensitive information: We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

Categories we disclose (operational overview)

The table below summarizes common categories of information and typical recipient groups used to operate a commercial e-commerce and project-support workflow.

Category Examples Typical recipients
Identifiers Name, email, phone, company, billing/shipping details Payment processors, customer support tools, shipping/fulfillment partners, IT providers
Commercial information Orders, invoices, project communications, support requests Shopify, support systems, shipping/fulfillment tools, analytics providers
Network activity Device/browser details, IP address, site interaction Analytics and security providers, Shopify

Cookies and analytics

We use cookies and similar technologies to operate the Site, remember preferences, run analytics, and improve performance. Most browsers accept cookies automatically, but you can remove or reject cookies in your browser settings. Blocking cookies may affect certain Site functionality.

For information about Shopify-related cookies, see Shopify’s cookie disclosures.

Project data standards (commercial)

Commercial projects can involve multiple stakeholders and documentation requirements. The standards below describe how we handle project-related data to support clear handoffs, faster routing, and predictable closeout.

What we consider “project data”

  • Order/PO references, ship-to receiving details, and delivery constraints.
  • Requested documentation (e.g., submittals, IES files) when applicable and available.
  • Support and warranty communications, including photos you provide for documentation and routing.

How we minimize and control project data

  • Minimum necessary: we request only what is needed to quote, fulfill, and support the project.
  • Access limitation: access is limited to operational support functions and authorized service providers.
  • Purpose limitation: project data is used for quoting, fulfillment coordination, documentation packaging, and support/warranty routing—not unrelated purposes.

Documentation handling (important)

Do not send highly sensitive information (e.g., banking credentials, passwords) over email. If you choose to email documentation, ensure it is appropriate for standard business communication channels.

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These workflow pages explain why certain project information is requested and how it is used for documentation, fulfillment coordination, and support routing.

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Security and retention

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no security method is perfect and we cannot guarantee absolute security.

We retain information for as long as needed to provide Services, comply with legal obligations, resolve disputes, enforce agreements, and support commercial records (e.g., warranty routing and documentation traceability). Retention periods vary based on the type of information and operational/legal requirements.

Your rights and choices

Depending on where you live, you may have rights regarding your personal information, such as access, deletion, correction, portability, restriction of processing, or withdrawal of consent (where applicable). These rights are not absolute and may be subject to legal exceptions.

How to submit a rights request

We may need to verify your identity before responding. We will respond in accordance with applicable law.

Marketing communications

If you receive promotional emails, you can opt out at any time using the unsubscribe link in the email. Transactional communications related to orders or project support may still be sent as needed to provide Services.

International users

Your information may be transferred to, stored, and processed in the United States or other countries where we or our service providers operate. Where required, we rely on recognized transfer mechanisms for international data transfers.

Contact

If you have questions about this policy or want to exercise your privacy rights, contact:

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