Start here: For the fastest commercial routing, use Request a Project Quote. For the complete intake → documentation → shipping visibility → closeout workflow, see Commercial Project Support.
- Submittals: Submittals
- Layouts & IES: Photometrics
- Closeout package: Closeout Documentation
Call: (800) 357-6860 Email: support@starsandstripeslighting.com
Quick answer: Shipping method, lead time, and tracking visibility vary by product type and carrier (parcel vs. freight/LTL). For commercial receiving requirements, delivery appointments, inspection steps, and documentation, use Shipping Reliability & Fulfillment.
If you’re working against a site schedule, include your ship-to requirements and target date in your quote request: Request a Project Quote.
Quick answer: Returns and restocking are evaluated based on condition, packaging, and manufacturer requirements. Start here for eligibility, restocking expectations, and documentation steps: Returns & Restocking.
Important: Do not ship items back without an approved return request and routing instructions.
Quick answer: Warranty routing depends on product line and the documentation available (order/PO reference, photos, and configuration details). Use Warranty Claims to submit the required information so we can route your claim correctly.
If you’re submitting project closeout records (submittals, IES, warranty docs), see Closeout Documentation.
Quick answer: For common questions about quoting, documentation, shipping visibility, returns, and warranty routing, use our Frequently Asked Questions page.
For a full commercial workflow overview, start here: Commercial Project Support.
Spec-reviewed for commercial installs
Brandon Waldrop
Lead Commercial Lighting Specialist • Spec Verification + Project Documentation
SLG’s 27W parking garage canopy light is reviewed for energy-first low-mount coverage (3,550 lumens at 27W), weather/soffit resilience (IP65 + compact profile), and controls-ready 0–10V performance with wide distribution so tight soffits and small canopy zones stay uniformly lit without over-bright glare, moisture intrusion, or dimming-zone inconsistencies.
Spec review focus:
Verified for maximum energy-savings intent at 3,550 lumens / 27W so smaller exterior soffits, entries, and low-clearance canopy areas can be upgraded without over-wattage while maintaining usable visibility; verified for IP65 outdoor protection to resist dust and water exposure that commonly shortens life in non-rated fixtures; verified for compact profile deployment so tight exterior soffits don’t force last-minute substitutions or awkward mounting that changes spacing and uniformity; verified for wide distribution intent so coverage stays smooth across a small zone instead of producing a single bright pool with falloff at the edges; verified for 0–10V controls readiness so dimming and sensor-driven operation remain stable without flicker, dropout, or uneven response across the zone; verified for 120–277V compatibility for standard commercial electrical conditions.
Verified configuration:
This lumen class works best when the layout is disciplined: document mounting height and fixture spacing (and if using sensors, the idle dim level). In small canopy zones, one fixture set to a different baseline dim level will show up immediately as a brighter “island” when the area is idle.
Team-backed support: Quotes, photometrics, submittals, shipping visibility, and closeout documentation are supported through Commercial Project Support . Call 800-357-6860.
Commercial Canopy & Outdoor Engineering Resources
