Start here: For the fastest commercial routing, use Request a Project Quote. For the complete intake → documentation → shipping visibility → closeout workflow, see Commercial Project Support.
- Submittals: Submittals
- Layouts & IES: Photometrics
- Closeout package: Closeout Documentation
Call: (800) 357-6860 Email: support@starsandstripeslighting.com
Quick answer: Shipping method, lead time, and tracking visibility vary by product type and carrier (parcel vs. freight/LTL). For commercial receiving requirements, delivery appointments, inspection steps, and documentation, use Shipping Reliability & Fulfillment.
If you’re working against a site schedule, include your ship-to requirements and target date in your quote request: Request a Project Quote.
Quick answer: Returns and restocking are evaluated based on condition, packaging, and manufacturer requirements. Start here for eligibility, restocking expectations, and documentation steps: Returns & Restocking.
Important: Do not ship items back without an approved return request and routing instructions.
Quick answer: Warranty routing depends on product line and the documentation available (order/PO reference, photos, and configuration details). Use Warranty Claims to submit the required information so we can route your claim correctly.
If you’re submitting project closeout records (submittals, IES, warranty docs), see Closeout Documentation.
Quick answer: For common questions about quoting, documentation, shipping visibility, returns, and warranty routing, use our Frequently Asked Questions page.
For a full commercial workflow overview, start here: Commercial Project Support.
Spec-reviewed for commercial installs
Brandon Waldrop
Lead Commercial Lighting Specialist • Spec Verification + Project Documentation
Euri Lighting’s Outdoor Canopy Light is reviewed for site/drive coverage consistency, CCT commissioning discipline (3500K/4000K/5000K selectable), and IP65 cold-weather reliability (-40°F cold start) so exterior canopies stay bright and uniform without patchy bays, mixed-tone fields, or winter start-up failures.
Spec review focus:
Verified for output planning at 12,500–14,000 lumens / 100W so canopy layouts can be right-sized to the pavement plane without relying on over-lighting that increases glare and wastes energy; verified for coverage behavior so bay-to-bay uniformity holds up in typical canopy grids and doesn’t produce hot squares, dim pockets, or scalloping at the edges; verified for CCT selection control with 3-CCT field selectable (3500K/4000K/5000K) so phased installs and replacements don’t create patchwork white points under the canopy; verified for 0–10V controls readiness so dimming, scheduling, or partial-night strategies can be implemented without flicker, dropout, or uneven fixture response; verified for environment posture with IP65 rating and -40°F cold start so performance remains reliable through washdown, wind-driven rain, and extreme cold conditions; verified for wide-voltage operation (100–277V) so mixed site electrical conditions don’t force substitutions mid-project.
Verified configuration:
Lock and record the final CCT per canopy zone (example: “Drive lanes: 4000K; perimeter: 3500K”) and keep it consistent. Selectable exterior fixtures look “uneven” most often when one replacement comes back on a different CCT setting.
Team-backed support: Quotes, photometrics, submittals, shipping visibility, and closeout documentation are supported through Commercial Project Support . Call 800-357-6860.
Commercial Canopy & Outdoor Engineering Resources
