Start here: For the fastest commercial routing, use Request a Project Quote. For the complete intake → documentation → shipping visibility → closeout workflow, see Commercial Project Support.
- Submittals: Submittals
- Layouts & IES: Photometrics
- Closeout package: Closeout Documentation
Call: (800) 357-6860 Email: support@starsandstripeslighting.com
Quick answer: Shipping method, lead time, and tracking visibility vary by product type and carrier (parcel vs. freight/LTL). For commercial receiving requirements, delivery appointments, inspection steps, and documentation, use Shipping Reliability & Fulfillment.
If you’re working against a site schedule, include your ship-to requirements and target date in your quote request: Request a Project Quote.
Quick answer: Returns and restocking are evaluated based on condition, packaging, and manufacturer requirements. Start here for eligibility, restocking expectations, and documentation steps: Returns & Restocking.
Important: Do not ship items back without an approved return request and routing instructions.
Quick answer: Warranty routing depends on product line and the documentation available (order/PO reference, photos, and configuration details). Use Warranty Claims to submit the required information so we can route your claim correctly.
If you’re submitting project closeout records (submittals, IES, warranty docs), see Closeout Documentation.
Quick answer: For common questions about quoting, documentation, shipping visibility, returns, and warranty routing, use our Frequently Asked Questions page.
For a full commercial workflow overview, start here: Commercial Project Support.
Spec-reviewed for commercial installs
Brandon Waldrop
Lead Commercial Lighting Specialist • Spec Verification + Project Documentation
SLG’s 40W canopy light is reviewed for efficiency-balanced canopy output (5,450 lumens at 40W), IP65 wet-rated weather protection, and stable 0–10V controls readiness with advanced thermal management so covered entries stay uniform without moisture intrusion, dimming instability, or heat-driven output drift.
Spec review focus:
Verified for balanced performance at 5,450 lumens / 40W to right-size light levels for smaller canopies, covered walkways, and entry overhangs without overpowering the space; verified for IP65 wet-rated protection to resist rain, splash, and airborne debris in outdoor covered applications; verified for 0–10V dimming integration to pair with occupancy sensors and control strategies with stable response (no flicker, dropout, or uneven dimming across a bay); verified for thermal stability via advanced heat dissipation to support driver reliability and lumen maintenance during long nightly run hours; verified for 120–277V compatibility for standard commercial exterior circuits and mixed-voltage facilities; verified for low-maintenance intent where sealed construction reduces service calls in hard-to-access canopy locations.
Verified configuration:
For sensor-controlled canopies, document zoning and trim settings so one fixture isn’t on a different dim curve or occupancy group—an out-of-sync unit becomes obvious as a brighter/dimmer “pad” under one bay. Also verify gasket seating and conduit/entry sealing on every install; a single compromised entry becomes the condensation/leak outlier long before the rest of the canopy shows problems.
Team-backed support: Quotes, photometrics, submittals, shipping visibility, and closeout documentation are supported through Commercial Project Support . Call 800-357-6860.
Commercial Canopy & Outdoor Engineering Resources
